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Essentials of HRM - Nmims Assignment Solutions - NMIMS Solved Assignments At Rs 250
Complete Assignment available for NMIMS
in rs 250 per assignment only
You can call us 87-55555-879
Or mail us on aapkieducation@gmail.com
Within 1 hour will revert you by mail

Sample only

NMIMS Global Access

School for Continuing Education (NGA-SCE)

Course: Essentials of HRM

1. Define Job Specification. Create a job specification for the position of a
tele caller for an E tailer. (10 Marks)
Solution: Job Specification
A job specification defines the knowledge, skills and abilities that are required to
perform a job in an organization. Job specification covers aspects like education,
work-experience,

2. Differentiate between recruitment and selection. List and explain some of
the recruitment methods in the digital age. (10 Marks)
Solution: Difference between recruitment and selection
Recruitment is a process of searching out the potential applicants and inspiring
them to apply for the actual or anticipated vacancy. On the other hand, Selection
is a process of hiring employees among the shortlisted candidates and providing
them a job in

3. ‘Speedcall’ is a five year old telecommunications company. As a part of
the strategic management to achieve its vision, it decides to conduct
training for its first line staff selling over the counter products. The company
does a thorough research and decides to conduct trainings on the topic of
‘customer centricity’, realizing that giving importance to customers will be
the only way to sustainable business. The company hires outside trainers to
conducts training based on the outline created by the L&D department of the
company. Almost 500 first line staff members are trained and after a year the
company sees no effect on sales/ revenue.

a. What do you think is the reason behind failure of the above initiative? . (5
Marks)
Solution: Reason behind failure was that they have focused on first line staff
members and all the stress was given to “Customer centricity” training. When an
organization decides that the customer should always be the first consideration
when making any decision within the company, it’s critical that every employee
understands

Complete Assignment available for NMIMS
in rs 250 per assignment only
You can call us 87-55555-879
Or mail us on aapkieducation@gmail.com
Within 1 hour will revert you by mail
Essentials of HRM - Nmims Assignment Solutions - NMIMS Solved Assignments At Rs 250
Sample only        

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Registered on April 5, 2018

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